*General

Equitrac - released jobs disappears - no error
PDF Attached Situation Equitrac Solution in place Device not printing released job Released Job not visible in local device queue No error given at...
Thu, 11 Jul, 2019 at 4:12 PM
Equitrac - Remove Couchbase
As some of you know, the CouchBase element of Equitrac 5.7 that provides the distributed cache for the DCE service can be problematic. Nuance have now relea...
Thu, 18 Jul, 2019 at 9:47 AM
Fiery printing mono jobs as colour clicks
Fiery printing black and white (monochrome) jobs, which are clicking as colour. Untick the “Composite Overprint” option
Thu, 1 Aug, 2019 at 8:36 AM
XSA login error - Cannot logon the server, Server does not trust the Xerox MFP Security.
Create new security certificate - use time period of 2 years - 730 days Disable HTTPS Reboot Enable HTTPS Reboot Initialise embedded device on Equit...
Tue, 10 Sep, 2019 at 10:13 AM
Modify default print options in MAC OS
Attached guide
Wed, 2 Oct, 2019 at 10:10 AM
Email Icon not showing on C405 with SafeCom Authentication
*Issue appears to be random and we have only seen it at 2 customers (Cushman and Enermech). Unable to replicate* Fault - The email icon has vanished fro...
Fri, 4 Oct, 2019 at 11:47 AM