Nuance Equitrac

Error while accessing System Manager - Error while attempting to access Core Accounting Server
Below error appears every time you go into the Equitrac System Manger. The account for logging into Equitrac System Manger was removed from SQ...
Thu, 30 Apr, 2015 at 2:31 PM
Error 1069: The service did not start due to a logon failure
Issue: We have Equitrac installed in our Bristol office and they are having issues logging onto the printers and scanning. When trying to restart...
Tue, 7 Jul, 2015 at 9:00 AM
Equitrac - Xerox 55/560/570 USB Card Reader Plug-in
To allow the front USB port on a 550/560/570 to work with an Equitrac Card Reader Download the following -
Thu, 31 Jul, 2014 at 2:26 PM
failed. soap_fault = validation constraint violation error
failed. soap_fault = validation constraint violation error. Resolution: 1. disable extensible services. 2. reboot. 3. enable extens...
Fri, 7 Aug, 2015 at 1:07 PM
How to enable users from different Domain to print with Follow-You
If you have users for example in France coming over to UK and they are on different Domains and you want them to be able to use follow-you but they will be ...
Wed, 16 Sep, 2015 at 3:45 PM
Equitrac Down
If the Equitrac solution is down (users can log in to device but cannot see their jobs, effecting all users and all printers) then restarting all the Equitr...
Wed, 26 Nov, 2014 at 4:43 PM
Equitrac "soap error" usually on 57XX
I had this error ( see attached ) a while ago, the way to solve is to turn off extensible service ( all ) then back on and create another certificate, this ...
Thu, 24 Sep, 2015 at 2:04 PM
Communication Error on devices for Equitrac
This is caused by a license issue - see below Newfielt info and resolution details in last paragraph. Note Content: From Adam at NewField IT...
Fri, 9 Oct, 2015 at 8:42 AM
Error=1 when copying (With Equitrac)
The above error was occurring everytime a user tried to copy, they would select the icon and it would then show Error = 1 and would not allow them to copy. ...
Thu, 23 Mar, 2017 at 1:04 PM
Equitrac Login Issues - Server Disconnected (HP) - Communication Error (Xerox)
Issue being seen where the user attempts to login at a HP device and sees the below error. Errors can be seen in the Event Viewer:  E...
Thu, 14 Mar, 2019 at 12:12 PM