If you get an error on Xerox stating it is in non-customer mode. Follow below steps to resolved.

This Works for 78xx + 75xx (possibly all devices).



Login to Diagnostics mode (Hold down 0 for 4-6 secs) and press Start

Passcode 6789 and press enter

Machine status



Common settings

NVM Read/Write

Enter 616-014


It will most likely be set to 0.

Set to 2 first, reboot and enter pagepack pin and run setup again.

**If this does not work, do the same but use 4.