Below error appears every time you go into the Equitrac System Manger.


The account for logging into Equitrac System Manger was removed from SQL server.


Resolution below:


The 'eqcas' user which is the user that connects Equitrac to the eqcas DB on the SQL server had been removed form the SQL server. I have added this to the DB and made a sys admin to the eqcas DB. restarted the services and is all working.


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eqcas= user account