SafeCom G4 - Excessively long authentication time : Xeretec Helpdesk

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Modified on: Wed, 18 Jun, 2014 at 4:34 PM

Authentication at device takes ~12 seconds to process

Caused by missing DNS entries for machine hostnames

Resolved by editing the 'hosts' file in C:\Windows\System32\drivers\etc and adding IP Address and Hostname details of each SafeCom enabled MFP.

Appears to reduce log in time by 8 seconds, perhaps a hard coded timeout for hostname lookup

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